How Vodafone is Building the Future of Commercial Contract ManagementWATCH WEBINAR
While growth has slowed in the consumer market—the traditional revenue driver for telcos—the business segment is steadily expanding. But as this emerging market creates new opportunities, it also throws up new challenges. To succeed in the enterprise services business, a tightly integrated approach across the entire order-to-cash (O2C) lifecycle is vital. Unfortunately, this capability is still nascent in the industry.
The traditional O2C approach is siloed and distributed across functions such as sales, legal & commercial, service delivery, account management and finance. The underlying technologies used by these functions—CRM, CLM, ERP, etc.—are disjointed as well. This forces telcos to rely on manual and tactical workarounds to manage even the most strategic customers. This in turn creates inefficiencies and inaccuracies that lead to revenue leakage, EBITDA-erosion, strained relationships, etc. Telcos require an integrated O2C solution to maximize revenue and growth potential in enterprise accounts.
Optus leverages Sirion to deliver improved value in enterprise customer contracts
“Sirion allows us to bring contracts to life, to collaborate, and to review where we have potential risk.”
“Modern contract management must go beyond the traditional pre-signature focus.”
Sirion offers an AI-driven, integrated platform for telecom providers to manage contracts, performance, invoices and relationships in strategic sell-side contracts.