Telecom

Sirion enables telecom providers to drive improved revenue and delivery compliance in strategic accounts by automating order-to-cash processes

Telecom

Switching to Profitable Growth in Enterprise Accounts

While growth has slowed in the consumer market—the traditional revenue driver for telcos—the business segment is steadily expanding. But as this emerging market creates new opportunities, it also throws up new challenges. To succeed in the enterprise services business, a tightly integrated approach across the entire order-to-cash (O2C) lifecycle is vital. Unfortunately, this capability is still nascent in the industry.

The traditional O2C approach is siloed and distributed across functions such as sales, legal & commercial, service delivery, account management and finance. The underlying technologies used by these functions—CRM, CLM, ERP, etc.—are disjointed as well. This forces telcos to rely on manual and tactical workarounds to manage even the most strategic customers. This in turn creates inefficiencies and inaccuracies that lead to revenue leakage, EBITDA-erosion, strained relationships, etc. Telcos require an integrated O2C solution to maximize revenue and growth potential in enterprise accounts.

Key Services Delivered

  • Network services

  • Voice and data

  • Business collaboration

  • Security solutions

  • Maintenance and support

  • Hosting and storage

  • Internet of Things

“Sirion allows us to bring contracts to life, to collaborate, and to review where we have potential risk.”

Reinhard Plaza-Bartsch, Global Head of SCM Development, Operations & Digital

“Modern contract management must go beyond the traditional pre-signature focus.”

Andrew Bartels, VP and Principal Analyst

The Challenges

  • The traditional O2C process is scattered across functional and technology silos, making it impossible to gain an enterprise-wide view of customer contracts
  • Significant revenue leakage due to over-delivery/under-billing; weak EBITDA due to the high cost of account governance; and frequent invoicing disputes and elongated DSO cycles
  • There’s a lack of clear visibility and alignment over contracted deliverables and service levels, leading to delivery non-compliance and strained relationships

Sirion for Telecom

Sirion offers an AI-driven, integrated platform for telecom providers to manage contracts, performance, invoices and relationships in strategic sell-side contracts.

Sirion Network

 

Recommended Solutions
SIRION ORDER-TO-CASH
Maximize revenue, performance and relationships with strategic customers
Results   /   Revenue   /   Relationships
SIRION CONTRACT LIFECYCLE MANAGEMENT
Bring contracts to life with Sirion - from authoring through performance to renewal
Contracts   /   Compliance   /   Control
Products

Simplify the contract authoring process and significantly reduce the time and effort needed to create and approve new contracts

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Gain complete visibility and control over your contract portfolio through Sirion’s powerful contract repository: Leverage hierarchical document storage, auto-extraction of contract data, and advanced change management capabilities

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Easily identify and correct invoicing discrepancies by auto-validating invoice data against underlying contractual obligations and performance data

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Improve performance delivery with a comprehensive and automated approach that streamlines the capture, computation and monitoring of obligations and service levels, and link performance to real business impact

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Drive improved alignment and collaboration between buyer and supplier teams through a shared view of contract and performance data, and through data-backed relationship governance

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Use BI-powered analytics to gain unmatched visibility of risks and opportunities in the contract portfolio, enabling superior decision making at both operational and strategic levels

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Featured Resources

Webinars

How Vodafone is Building the Future of Commercial Contract Management

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Whitepapers

Maximize Services Revenue from Enterprise Customers

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Blog

IBM and Verizon Show Us the Perils of Not Knowing What’s Agreed Upon in Contracts

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Sirion Can Help You Achieve Better Business Outcomes

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