Maximize Services Revenue from Enterprise CustomersDOWNLOAD WHITEPAPER
There’s good news: The global third-party logistics (3PL) industry is expected to cross $1T by 2020. And there’s bad news: The complexities and challenges are not going away. As enterprise customers expect more customized solutions, faster turnarounds, lower fees and a seamless experience, 3PL providers are rapidly embracing digitalization to expand delivery capabilities, drive operational efficiency, improve customer engagement and create new revenue streams.
One key area where digitalization offers a significant, yet untapped opportunity is the order-to-cash (O2C) lifecycle for enterprise customers. Operational and financial inefficiencies in managing these accounts cause revenue leakage of 3.8%-10% of annual revenue. Additionally, they result in weak account-level EBITDA due to excessive governance costs, strained relationships due to inconsistent delivery performance and lack of transparency, invoicing disputes and payment delays, etc. What 3PL providers need is an integrated O2C solution to tightly align sales, legal & commercial, delivery and finance functions to deliver higher value in enterprise accounts while driving profitability and growth.
Shipping and cargo services
Warehousing and distribution services
Express and forwarding
Supply chain management Services
(air, rail, ocean)
“As airports move into the future, they need to change their approach to managing suppliers to allow for the supply chain’s increasingly immediate impact on the customer experience.”
“The reason that contracts are becoming more important is the growing importance of services spending.”
“With Sirion, companies can enjoy far better visibility into contracts and greater control over fulfillment of performance obligations.”
Sirion offers an AI-driven, integrated platform for logistics providers to manage contracts, performance, invoices and relationships in strategic sell-side contracts.