Sirion Order-to-Cash

Maximize services revenue and drive improved relationships and growth in strategic accounts

Sirion Order-to-Cash

Unlock the True Potential of Strategic Accounts

The emergence of the services economy over the past couple of decades – driven by the rise of outsourcing, cloud computing and Goods-as-a-Service (GaaS) – has created a $21T market for services ranging from IT, BPO, facilities management and logistics to telecom, healthcare, aviation and construction.

Over the past five to eight years, there has been a dramatic shift away from larger, monolithic deals to smaller, multi-sourced contracts. This combined with increasing costs and competition puts greater pressure on services suppliers to protect and improve revenue and profitability in strategic customer accounts. Suppliers need to transform the way they currently manage the order-to-cash (O2C) lifecycle in strategic accounts.

The traditional O2C process is disjointed, manual and distributed across different enterprise functions (sales, delivery, finance, etc.), which makes it more susceptible to risks, inefficiencies and financial leakage. Traditional enterprise technologies such as ERP, CRM and CLM, meanwhile, have struggled to support O2C process for non-PxQ revenue streams (i.e. services). The ineffective handling of the O2C process results in 3.8%-10% of revenue leakage through over-delivery/under-billing, poor account-level EBITDA from excessive governance costs, strained relationships due to inconsistent delivery performance and a general lack of transparency.

Enter Sirion. Sirion enables tight alignment between sales, legal, service delivery and finance by automating key O2C processes – contract management, delivery governance, invoice auditing and buyer-supplier collaboration – on a single, integrated platform. This results in improved revenues and profitability, reduced compliance risk and enhanced relationships in enterprise accounts.

Key Features:
  • Contract repository with granular obligation capture
  • Real-time performance monitoring
  • Auto-invoice validation
  • Data-driven relationship management

Benefits

Top Line and Bottom Line Impact

Sirion enables a revenue increase by 2%-5% through tight alignment between contract, performance and invoicing, and improves account-level EBITDA by reducing account governance costs by 60% through automation.

Account Growth through Stronger Delivery Performance

Sirion enables 6%-11% y-o-y account growth through improved contract delivery, resulting in enhanced client satisfaction and credibility.

Better Client Relationships and a Competitive Edge

Sirion creates a single source of truth providing clear evidence of the delivered value to clients. improved transparency and alignment enhances buyer-supplier collaboration enabling a strong competitive advantage for the supplier.

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System Capabilities

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Sirion Advantage

Integrated Management of Strategic Customers

Manage key O2C disciplines – contract management, performance management, invoice auditing and buyer-supplier collaboration – on a single, integrated platform

Sirion Advantage

Complete Visibility into the Contract Portfolio

Centrally store all client contracts in Sirion’s hierarchical contract repository with AI-driven granular metadata capture and advanced analytics for a clear view of opportunities and risks in the portfolio

Sirion Advantage

Granular View of Deliverables

A comprehensive view of individual obligations and service levels promised to the client, enabling enhanced buyer-supplier alignment

Sirion Advantage

Proactive Management of Delivery Performance

Real-time monitoring of performance against contractual obligations and service levels allows proactive management and timely correction of delivery performance

Sirion Advantage

Plug Revenue Leakage

Automated invoice validation for improved alignment between the contracted scope, price book, actual delivery and invoices minimizes the revenue loss from under-billing or over-delivery

Sirion Advantage

Manage Relationships Objectively

With end-to-end tracking of governance activities—meetings, issues, actions and claims/disputes—Sirion enables data-based management of the buyer-supplier relationship

Sirion Advantage

Connect to Collaborate

Sirion creates a single source of truth by seamlessly connecting people, data and systems to drive strong collaboration within and across buyer and supplier organizations

Sirion Advantage

Connect the Dots with Advanced Analytics

SirionBI makes it easy to track progress, identify trends and take proactive steps to address emerging issues in client engagements

“Modern contract management must go beyond the traditional pre-signature focus.”

Andrew Bartels, VP and Principal Analyst

“Sirion is one of the few contract management systems that can consistently demonstrate an ROI.”

Tim Cummins, President

Featured Resources

Whitepapers

Maximize Services Revenue from Enterprise Customers

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Whitepapers

IFRS 15 Compliance

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Blog

5 Tips to Drive Revenue Assurance and Readiness to Handle Strategic Deals

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Sirion Can Help You Achieve Better Business Outcomes

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