Plugging Value Leakage in IT Outsourcing Engagements: The Challenges and Opportunities for the CIO

CIOs and their IT departments often struggle to achieve the full value in strategic IT Outsourcing engagements due to ineffective governance and lack of performance alignment between the enterprise and its suppliers.

Watch this on-demand webinar to get expert guidance from our guest speaker Forrester VP and Principal Analyst, Andrew Bartels on:

• The growing importance of service providers to firms (both for IT and for business overall)
• Why the traditional tools and technologies are not adequate to manage today’s complex supplier management challenges
• How CIOs can take the lead in embracing specialized software tools to enable not just the IT organization but the entire enterprise to get the most value from their strategic services suppliers