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Optus transforms legal function from a cost center to a business enabler with SirionOne CLM

Optus is the second largest telecom company in Australia. Managing voluminous obligations in enterprise customer contracts proved challenging for the legal team, leading to an increasing number of disputes. To address this, Optus implemented SirionOne’s AI-powered CLM to facilitate the management and delivery of obligations in customer contracts. Leveraging SirionOne’s smarter contracting platform, Optus Legal is making a tangible impact on improving the bottom line as well as customer satisfaction.

Case Study

Optus Legal: From a Cost
Center to a Business Enabler


Shanti Berggren

Deputy General Counsel

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