Public Sector

Sirion enables an integrated, technology-based approach for public sector organizations to effectively manage services contracts, driving improved collaboration across organizational silos, better execution and stronger financial discipline

Public Sector

Maximizing Taxpayer Value in Services Contracts

Government and public sector organizations rely heavily on external suppliers to provide core services such as IT, logistics, facilities management and construction. The timely delivery of such services critically impacts the departments’ ability to function.

With billions of dollars of taxpayer money at stake, government agencies are expected to exercise oversight and have adequate governance infrastructure to ensure that value is being realized from these arrangements. Unfortunately, numerous audits by bodies such as the Government Accountability Office, National Audit Office, and Auditor General of Québec have unveiled serious deficiencies in their ability to manage services contracts resulting in quality impairments, delays and cost overruns. Prevailing approaches to managing contracts and suppliers tend to be manual and reactive, and are hampered by poor coordination between internal stakeholders (procurement, IT, finance and legal) and external parties (suppliers, sub-contractors).

Key Services Outsourced

  • Business processes (e.g. finance & accounting, HR, call centers)

  • Construction

  • Facilities management

  • IT (e.g. data centers, cloud infrastructure, application management, end-user computing, etc.)

  • Logistics

  • Real estate

  • Telecom

“We chose Sirion due to its advanced capabilities for managing complex services contracts post-award.”

Tim Jaggard, Finance Director

“DfT’s initiative for integrated management of contracts combines Sirion’s technology with industry best practices.”

Sarah Younghusband, Former Head of Contract Design and Management

The Challenges

  • Services constitute 65% of the total procurement budget in the public sector, making in-life contract management even more important
  • Budgetary limitations, manual processes and a lack of skilled resources severely affect value realization in services contracts
  • The sheer scale of services engagements makes it hard to keep projects on track, monitor supplier performance and ensure adherence to financial terms

Sirion for Public Sector

Sirion offers an AI-driven, integrated platform for public sector organizations to manage contracts, performance, invoices and relationships in buy-side services contracts.

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