Food & Beverage

While demand in the food & beverage (F&B) sector grows at a healthy pace, it’s not all smooth sailing. From manufacturers and retailers to restaurants, the industry faces major challenges: market volatility, evolving consumer preferences, food safety regulations, increasing raw material and labor costs, etc. To overcome these challenges, F&B organizations are making a concerted effort to become more nimble and efficient. A significant part of the supply chain is outsourced with services such as logistics, distribution, facilities management, IT and back office functions comprising a major portion of this external spend.

But there’s a problem: Most F&B organizations are underequipped to manage the complexities of their services supplier engagements. The traditional, passive approach—doing it manually as an extension of the procurement function—fails to adequately ensure that suppliers deliver their contractual commitments, resulting in serious deficiencies in performance and financial value. What’s needed is a technology-led, analytics-driven solution to enable true alignment, transparency, and collaboration in services contracts.

Key Services Outsourced

• Appliance maintenance

• Business processes (e.g. finance & accounting, rental and lease management, HR)

• Facilities management

• IT (e.g. application development and maintenance, architecture and engineering support, network, and service desk services)

• Logistics

• Security

• Telecom